At WhoseLampuncle.com, returns are easy! We strive to offer the best shopping experience, including fast returns. Please contact Customer Service to process your return.

#A Do I need to send products all the way to China?
No, USA/CA Customers can return their products to our USA Warehousehave.

#B Return Label
When you choose return, we will give you return label, Print the return label and securely tape it on the outside of your return package

#C The products are fine, but I changed my mind
Products with no quality-related issues can be returned within 14 days of receiving your order. Any product that has been used does not qualify for a return. Returned items must be unused, with original tags and packaging.

#D Products with quality problems
We guarantee all of our products against material and workmanship defects within the warranty period listed in the table below. If a product is not listed, the warranty period is 30 days. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement. We will be responsible for all shipping fees.

#E Return Fee
Product quality problem, WhoseLamp.com Pay return shipping fee
Any other problem, such as i don't like it/i can't use it/this is not my choice etc, you need pay return fee

#F Return Conditions
Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.

#G Refunds
Returns will be processed within 7 days upon receipt of your package. The refund will be issued to your original payment account per your request.

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